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Have a question, feedback, or need help? Send us a message and we'll get back to you as soon as we can.

We're here to help

Whether you're a buyer or seller with a question about how the platform works — or you've spotted something that doesn't look right — we want to hear from you.

General enquiries

Questions about how ClosedDoor works, partnerships, or anything else.

Support

Having trouble with your account or a match? Let us know and we'll investigate.

For legal or urgent matters, you can also check our FAQ first.